The user stories identified were
Lessons - Modules - Courses
The changes made to the Hub gives users the ability to package content up together as bundles. These can then be downloaded in one go or browsed and downloaded individually.
Share Journey
Post exploring ways to improve the process of sharing lessons and assets among existing users, the new Share path offers more options in terms of edit permissions. This streamlining of the share journey and the provision of different levels of edit access aim to assist users that rely on a team of curators to create content.
Download - Upload manager
The Download Manager was designed to allow users to monitor the progress of multiple downloads and uploads, granting them some level of control over these processes. This feature makes it easy for users to track ongoing activities between local and cloud storage and gives them the option to cancel or pause these actions.
CMS
The new Dashboard (Content Management System - CMS) allows organisations to manage their user accounts and licenses through the HUB.
User Testing
Post the revisions and enhancements that I undertook through a user testing session with Edify's customer success team who possess considerable expertise in using the previous product, to comprehend their perspective on the updated modifications and the newly implemented functionalities.
Here are a few quotes from the feedback…
Reflecting on the project outcomes
I found immense joy and fulfilment in the process. The co-creation sessions provided valuable insights into the research process while learning from experienced industry mentors was truly inspiring. It was a rewarding experience that broadened my horizons and allowed me to explore the realms of research and design with passion and enthusiasm.
Collaboration accomplishes aspirations
I have learned that collaboration and communication are fundamental to the success of any project, particularly when working with cross-functional teams. It is essential to establish clear goals and expectations, maintain open lines of communication, and collaborate effectively to ensure that everyone is on the same page and working towards the same objectives.
User feedback, Decide & Iterate
I grasped the significance of regular evolution and obtaining input from key users to confirm we were moving in the correct direction. It became evident how crucial it was to rank and emphasise the most vital aspects, with the customer's requirements being a primary influence in my choices. I found the potential of using research-based knowledge for rational design choices and assessing the efficiency of our strategies.